Refund Policy

Refund Policy – Local Appliance Repair NY

At Local Appliance Repair NY, we are dedicated to providing dependable, professional appliance repair services. This Refund Policy outlines when a refund may be considered and how to submit a request.

Service Satisfaction
Customer satisfaction is important to us. If you are not fully satisfied with the service provided, please contact us promptly so we can evaluate and resolve the concern.

Refund Eligibility
Refund requests may be considered under the following circumstances:

• The service was not completed as agreed

• Charges for parts or labor were incorrect or services were not provided

• A technician error directly affected the quality or outcome of the repair

Refund Request Process
To request a refund, please follow these steps:

• Contact us by phone or email within 7 days of the service date

• Provide your service invoice or receipt

• Include a clear description of the issue and reason for the request

Our team will review all requests and respond within 3 business days.

Refund Method
Approved refunds will be issued to the original payment method used at the time of service. Processing times may vary depending on your financial institution or payment provider.

Non-Refundable Services
Services that were completed properly and in accordance with the agreed scope of work are not eligible for a refund. Installed parts that are functioning correctly are also non-refundable.